Independent debtline Privacy Policy

Independentdebtline.co.uk take the privacy of your information extremely seriously.

We at all times will aim to meet current Internet and Data protection best practice.

The Independent debtline service is designed to give you the information that you want to receive.

Our privacy policy below explains how we will collect and use the personal information that you may give give us.

We may vary this policy from time to time and the current version will be that published on this site.

The word 'we' refers to Independent debtline, unless otherwise indicated.

What we do when we collect your information

When completing an enquiry or application form with Independent debtline, you will be asked to submit personal information about you and your personal circumstances in order to receive advice or services from one of our trusted partners.

These services may include mortgages, loans, insurance, debt advices, technology services, gaming services, newsletters and or competitions.

We may also need personal and financial information in order to supply information on products and services or to help us identify you when you contact us.

When we collect this information Independent debtline will only do so over a secure connection.

If you communicate with us or with any of our trusted partners by email please be aware that the nature of communication over the web is such that emails may or may not be secure and may pass through several different countries on route to us.

Please be advised that Independent debtline cannot accept responsibility for unauthorised access to your information that is outside our control.

Independent debtline may also obtain information from publicly available sources such as the electoral roll, or other via trusted and accredited third parties that will have authority on which to pass on your information.

Independent debtline will always act in accordance with Data Protection.

The Independent debtline Data Protection Notice

Independent debtline will share the information you provide only with trusted and accredited Independent debtline partners.

Independent debtline may use the information you provide for administration, marketing, customer services and profiling your purchasing preferences.

If you give us information about a second applicant or enquiring on behalf of another person, you do so confirming that they have given you permission to provide it to us and for us to be able to process their personal data and also that you have told them who we are and what we will use their data for, as set out in this notice.

All persons have the right to ask for a copy of all personal information and to correct any inaccuracies that may be found.

For protection and training purposes, telephone calls to Independent debtline may be recorded and/or monitored.

When we inform you about other products and services

Independent debtline offer access to all financial related products including Mortgage advisory services and insurance providers and brokers.

At Independent debtline we also offer access to financial products such as loans, IVA's and credit cards.

Independent debtline may also share your information with our trusted business partners.

By providing Independent debtline with your contact details, you will be indicating to us and our business partners, your consent to us and them, contacting you by mail, telephone, fax, email, and SMS/MMS to let you know about any goods, services or promotions of Independent debtline trusted business partners, which could possible be of interest to you.

You may indicate an objection to receiving such messages by ticking the box provided via the enquiry or application form.

Independent debtline use of sensitive data

By submitting data to Independent debtline, you give Independent debtline consent to use your sensitive personal data e.g. personal health information when enquiring about life assurance, solely for the purpose of that particular enquiry or application form.

How Independent debtline collect information about your visit to our website

When you visit a Independent debtline web page, a cookie may be downloaded to your computer.

We may also collect information using web beacons.

Independent debtline cookies and web beacons will provide us with statistical information only and is non personal, and allows us to track what you do on the Independent debtline website.

information such as the duration of time you may have viewed a page and other areas within the site that you may have visited and other general information.

Independent debtline may also collect information about other websites you may visit after leaving Independent debtline.

Independent debtline use this data to improve our site and to enhance your experience of Independentdebtline.co.uk.

What Independent debtline do with your personal information

Independent debtline will only use your information for the purposes that you would reasonably expect, that we inform you of when we collect your personal information or for which you have given us your actual consent.

Independent debtline or its trusted partners will not contact you, or pass your information for any marketing or promotion purposes unless you have indicated your agreement that we may do so.

Independent debtline will making introductions to trusted partners on your behalf.

We may need to pass your information to these trusted third parties to conclude those arrangements.

may include introductions to an insurance or finance company to obtain quotes specific to your personal circumstances.

Independent debtline are extremely committed to treating all personal data with diligent due care and in accordance with all of the data protection principles.

To access personal information held by Independent debtline

Data Protection Manager

Independentdebtline.co.uk
City Wharf
New Bailey Street
Manchester
M3 5ER

If you believe that any of the data Independent debtline hold about you is incorrect, being misused or you just want further information you may contact us at the above address.

Please be advised that a £10 administration fee will be charged for dealing with this request.

Independent debtline links to other websites

Independent debtline contains links to other sites. Independent debtline are not responsible for the privacy and security of these sites.

This privacy policy applies only to Independent debtline and Independent debtline websites.